Crisis Communications

Key features of this fourth edition are: six new cases, including several international crises current discussion of communications technology as it relates to crises a Companion Website -- www.routledge.com/textbooks/fearn-banks -- with ...

Crisis Communications

Crisis Communications

Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a message, selecting the method and channels for delivering the message, and identifying and targeting the most appropriate publics or audiences. She also addresses such important topics as avoiding potential mismanagement of communication in crisis situations. Key features of this fourth edition are: six new cases, including several international crises current discussion of communications technology as it relates to crises a Companion Website -- www.routledge.com/textbooks/fearn-banks -- with additional cases as well as supplemental materials for students and classroom resources for instructors. A Student Workbook is also available for use with this volume, providing additional pedagogy for each chapter, including discussion questions, activities, key terms, case exercises, and worksheets. Utilizing both classic and contemporary cases of real-world situations, Crisis Communications provides students in public relations and business with real-world perspectives and valuable insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.

More Books:

Crisis Communications
Language: en
Pages: 388
Authors: Kathleen Fearn-Banks
Categories: Business & Economics
Type: BOOK - Published: 2010-10-04 - Publisher: Routledge

Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news
Student Workbook to Accompany Crisis Communications
Language: en
Pages: 128
Authors: Kathleen Fearn-Banks
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2012-11-12 - Publisher: Routledge

No company, organization, or individual whose livelihood depends on public reaction can afford to function without a crisis communications plan. This student workbook reviews the critical terminologies, processes, and skills needed for understanding and responding to crises. It prepares individuals for responding to crises in a variety of contexts, and
Abnormal Psychology
Language: en
Pages: 236
Authors: Cram101 Textbook Reviews
Categories: Education
Type: BOOK - Published: 2016-03-24 - Publisher: Cram101

Never HIGHLIGHT a Book Again! Includes all testable terms, concepts, persons, places, and events. Cram101 Just the FACTS101 studyguides gives all of the outlines, highlights, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanies: 9780203849521. This item is printed on demand.
Crisis Communications
Language: en
Pages: 136
Authors: Kat Fearn-banks
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2007-02-01 - Publisher: Routledge

Presents case studies of organizational and individual problems that may become crises. Helping professionals prepare for crises and develop communications plans, this work explores critical issues concerning how organizations, companies, and individuals communicate with the news media, employees, and consumers in times of crisis.
Studyguide for Crisis Communications
Language: en
Pages: 94
Authors: Cram101 Textbook Reviews
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2014-06-13 - Publisher: Cram101

Never HIGHLIGHT a Book Again! Includes all testable terms, concepts, persons, places, and events. Cram101 Just the FACTS101 studyguides gives all of the outlines, highlights, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanies: 9780415880589. This item is printed on demand.

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